Airbeas Travel EU Privacy Policy
Index
Introduction
This Privacy Policy explains how Airbeas Travel EU ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website ( www.airbeastravel.eu ) and book travel services through us.
We collect a variety of information from you when you use the Website and book travel services, including:
- Personal Information: This includes your name, email address, phone number, postal address, passport information, visa information, date of birth, and gender.
- Travel Information: This includes your travel itinerary, such as your flight details, hotel reservations, car rental information, and activity bookings.
- Payment Information: This includes your credit card number, expiration date, and billing address. We do not store your full credit card details ourselves. This information is collected and processed securely by our payment processor.
- Usage Data: This includes information about how you use the Website, such as the pages you visit, the searches you perform, and the links you click.
- Device Information: This includes information about the device you use to access the Website, such as your IP address, browser type, operating system, and device identifier.
We use your information for the following purposes:
- To provide and fulfill your travel bookings:
- To process your bookings with airlines, hotels, car rental companies, and other service providers.
- To issue travel documents, such as tickets and vouchers.
- To manage changes and cancellations to your bookings.
- To communicate with you:
- To send you important information about your travel bookings, such as confirmation emails, updates, and travel advisories.
- To respond to your inquiries and requests.
- To personalize your experience:
- To tailor your search results and recommendations based on your travel preferences.
- To display personalized offers and promotions.
- To improve our services:
- ○ To analyze website usage and user behavior to improve the functionality and user experience of the Website.
- ○ To develop new products and services.
- To comply with legal and regulatory requirements:
- To comply with applicable laws and regulations, such as anti-money laundering laws and data protection laws.
- To prevent fraud and other illegal activities.
- For marketing purposes (with your consent):
- To send you marketing communications, such as newsletters, promotional offers, and special deals.
- You can withdraw your consent to receive marketing communications at any time by contacting us.
What is the legal basis for processing your information?
We process your information based on the following legal grounds:
- Contract: We process your information to fulfill our contractual obligations to you, such as providing and fulfilling your travel bookings.
- Consent: We process your information for marketing purposes with your consent. To withdraw your consent, you can reach us anytime by email or through phone.
- Legitimate Interests: We process your information for our legitimate interests, such as improving the Website and our services, and preventing fraud.
Who do we share your information with?
We may share your information with the following third parties:
- Service Providers: We share your information with service providers who help us operate the Website and provide travel services, such as airlines, hotels, car rental companies, and activity providers.
- Payment Processors: We share your payment information with payment processors to process your payments.
- Analytics Providers: We share your information with analytics providers to help us understand how users interact with the Website.
- Regulatory Authorities: We may share your information with regulatory authorities if required by law.
- Business Transfers: We may share your information with other companies in the event of a merger, acquisition, or sale of all or a portion of our assets.
How long do we retain your information?
We will retain your information for as long as necessary to fulfill the purposes for which it was collected, and then we will delete it securely or anonymize it.
The specific retention periods for different types of information will vary depending on the purpose for which it was collected and our legal and regulatory obligations.
For example:
- We will retain your booking information for as long as necessary to fulfill your booking and for a period thereafter for customer service purposes.
- We will retain your marketing preferences for as long as you remain subscribed to our marketing communications.
Your Rights
You possess the following rights under data protection laws:
- Right of Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You have the right to request the rectification of any inaccurate or incomplete personal information we hold about you.
- Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances, such as where the information is no longer necessary for the purposes for which it was collected.
- Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information in certain circumstances, such as where you have contested the accuracy of the information.
- Right to Data Portability: You have the right to obtain your personal information in a structured, commonly used, and machine-readable format, and to transfer that data to another data controller.
- Right to Object: You have the right to object to the processing of your personal information for the purposes of direct marketing.
How can you exercise your rights?
You can exercise your rights by contacting us at care@airbeastravel.eu or +44 020 4515 8077.
We take appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction such as:
- Using encryption to protect your data during transmission.
- Implementing access controls to limit access to your information to authorized personnel.
- Regularly reviewing and updating our security measures.
However, no internet transmission or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
Do you transfer my information internationally?
Your information may be transferred to and processed in countries outside of the United Kingdom. These countries may have different data protection laws than the United Kingdom. We will take steps to ensure that your information is transferred in accordance with applicable data protection laws.
What about children's privacy?
The Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
How will you update this Privacy Policy?
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.
If you have any questions about this Privacy Policy, please contact us at:
Email: care@airbeastravel.eu
Phone: +44 020 4515 8077
This Privacy Policy was last updated on 02/01/2025
